Have more questions about your renovation? Contact Genstone Construction and our team will be happy to help.
Frequently Asked Investor Questions
Find answers to common questions about home renovations with Genstone Construction.
How much experience do you have with investor renovations?
Our executive management team brings more than 60 years of combined construction industry experience, with deep expertise in REO, fix-and-flip projects, and single-family home remodeling.
Are your contractors licensed and insured?
We work with a network of contractors and verify that those assigned to our projects maintain appropriate insurance and applicable licensing requirements.
Can Genstone review a property before I make an offer?
Yes. Our complimentary Pre-Offer Rehab Review can help you better understand anticipated renovation needs before you make an offer.
Will I receive a detailed scope and estimate before work begins?
Yes. We provide a detailed project scope and estimate outlining anticipated labor and material costs, along with the project’s draw schedule.
Will I receive an estimated project timeline?
Yes. Each project includes a detailed construction schedule with anticipated milestones and timing. We’ll review the schedule with you before work begins and keep you informed of progress throughout the project.
Who handles permits and inspections?
Our team coordinates required permitting and inspections as part of the project-management process, helping keep work moving and required documentation organized.
Who oversees my project, and who will be my point of contact?
Your Project Manager serves as your primary point of contact, oversees project execution, and helps address issues as they arise. You’ll also have visibility into project progress, documentation, and key milestones throughout the renovation.
How are unforeseen conditions and change orders handled?
Our detailed front-end scoping process is designed to reduce surprises once work begins. If unforeseen conditions or requested scope changes affect the project, we’ll review the impact with you and document any approved changes before additional work proceeds.
How does the payment schedule work?
No upfront payment is required. Construction draws are tied to completed work, with final payment due after project completion and your approval.
How are site cleanup and debris removal handled?
The onsite team manages project cleanup and debris removal. Anticipated dumpster and removal costs are included as part of the project estimate.
Do you provide a warranty on completed work?
Yes. Genstone provides a one-year workmanship warranty. Damage caused by tenants and normal wear and tear are not covered.